Clear answers about shopping, shipping, returns, and support at TidyCabinet.
What does TidyCabinet sell?
TidyCabinet offers practical storage furniture, cabinet organizers, kitchen and pantry storage, bathroom storage, and everyday home organization products for U.S. shoppers.
Where does TidyCabinet ship?
TidyCabinet ships to eligible U.S. addresses. Availability and any applicable shipping charge are shown during checkout.
When is standard shipping free?
Free standard shipping is available on eligible orders over $59 shipped to eligible U.S. addresses. Heavy, oversized, remote-area, restricted, final-sale, or special-handling items may be excluded. Any charge is shown before payment.
How long does delivery take?
Most orders are processed within 1–3 business days. Standard delivery for U.S. warehouse items is usually 3–8 business days after shipment. Warehouse transfers, special handling, carrier conditions, address issues, and other circumstances can take longer.
Can an order arrive in more than one shipment?
Yes. Items supplied from more than one warehouse may ship separately or may be consolidated when practical.
Can I return an item because I changed my mind or selected the wrong size?
No. Purchases are final for change of mind, personal preference, incorrect size selection, and other buyer-remorse reasons. TidyCabinet does not accept returns or exchanges for non-defective products.
What should I do if an item arrives damaged, defective, incomplete, or incorrect?
Contact TidyCabinet within 30 calendar days of delivery. Include your order number and clear photos or video showing the issue. After review, the resolution may include replacement parts, a replacement product, a partial refund, or a full refund, depending on the circumstances.
Should I send an item back before contacting TidyCabinet?
No. Do not return an item without authorization. If a physical return is required, TidyCabinet will provide the approved instructions and return address. The corporate contact address is not a returns warehouse.
How can I contact TidyCabinet?
Email [email protected] or use the contact form. For full details, review the Shipping Policy and Returns & Refunds page.