Effective date: 2026-07-11
Store: TidyCabinet
TidyCabinet accepts return requests within 30 days after delivery for eligible unused items in original condition and packaging.
Customer-Preference Returns
For returns caused by customer preference, including changed mind, wrong size, wrong color, no longer needed, duplicate order, or the item no longer suiting the customer's needs, the customer is responsible for return shipping.
Original shipping, delivery, handling, gift wrap, route protection, and other service charges are not refundable for customer-preference returns. If an order received free shipping and the full order is returned for a customer-preference reason, the actual outbound shipping cost may be deducted from the refund where allowed.
Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, incorrect, or materially different from the product page, contact us within 7 days after delivery with photos or video. For approved seller-fault cases, we will provide a replacement, refund, return label, or another reasonable resolution.
Return Approval
Please contact us before sending anything back. Returns must be approved first and shipped within 7 days after approval unless we provide different instructions.
Non-Returnable Items
- assembled, installed, used, altered, or damaged storage furniture and organizers that are no longer in resalable condition
- customized, personalized, clearance, final-sale, gift-card, digital, or downloadable items
- opened hygiene-sensitive liners, shelf coverings, or similar household items unless they arrive damaged, defective, incorrect, or materially misdescribed
- items restricted by safety, compliance, carrier, or supplier return rules unless they arrive damaged, defective, incorrect, or materially misdescribed
Refund Timing
Approved refunds are usually processed within 5-10 business days after the approved return is received and inspected. Your bank, card issuer, or payment provider may need additional time to post the refund.
Store Operator
SKYSEED TECH LLC
1451 Rockville Pike, Suite 250, #289
Rockville, MD 20852, United States
This is our corporate contact address, not a merchandise return warehouse. Contact support@tidycabinet.com before returning any item.